Electronic communication with customers is an ordinary part of business processes in every firm today. The ability to use it effectively is one of the cornerstones of competitiveness. With the growing content of electronic communication, there is also a growing need for user-friendly and technically functional electronic forms of the most various types. Forms are also often subject to legislative requirements. Profinit offers custom-developed solutions on which effective and inexpensive electronic communication with customers can be built.

Electronic invoices

Electronic invoices in their basic form fulfil the role of tax documents, as they contain an electronic signature and time stamp. Electronic statements are significantly more useful in terms of marketing than ordinary paper invoices in that they allow customers to respond directly to business offers. In addition, offers can be generated individually for each customer according the given customer's user profile and are thus incomparably more precisely targeted than ordinary enclosures sent with paper invoices. Of course, electronic invoices also represent a less expensive solution than paper.

Order forms

The fundamental advantage of electronic forms is the lower error rate when being filled out - data are continually verified by the database, which screens out typing errors and other improperly entered data. Names, birth-registration numbers, addresses, bank-account numbers, etc. can also be verified. This mechanism can currently be used for automatic filling of entered data, which accelerates the completion of forms. Upon completion of the given form, the customer's standing can also be assessed and the customer can immediately be informed about fulfilment of the basic requirements for provision of the requested service. In the case that it is necessary to use a printed form, a form can be furnished with a 3D BAR code, which makes it possible to load the completed and printed form back into the computer in its original version, thus preserving not only the content of the form but also its structure.